Hotels & Hospitality
Guests book with confidence before they call
Guests who spend 4+ minutes in the room walkthrough convert at 3× the rate of static photo galleries.
From enquiry chaos to booking clarity
31 weekend booking enquiries — name, email, dates. You call back one by one. Three people ask the same restaurant questions. A wedding couple asked about the ballroom — you don't know who they are in the list.
TVGO for hospitality
- Room-by-room video tour with AI agent answering amenities, packages, and availability.
- Track which guests watched the suite, spa, or ballroom — and for how long.
- Wedding and event inquiries flagged HIGH intent automatically.
- Share via email, website embed, or booking confirmation link.
Where guests discover you
- Booking confirmation email with presentation link
- Website embed on suite pages
- OTA follow-up after enquiry
- Concierge QR in lobby
Intent signals for hospitality
- Ballroom or spa replay ×3 → event or premium stay inquiry
- Long stay rate questions → business traveller
- Short browse, no dates → still comparing (LOW intent)
See a live example
FAQ
Can the agent answer about packages and rates?
The agent knows what you configure — room types, packages, amenities. Rate questions outside your knowledge base are logged as lead signals.
See TVGO on your product
Book a demo — we'll show the AI agent live in 20 minutes.